Benchmyrk

Glossary

Novelty effect

A temporary change in behaviour because something is new, which fades once visitors get used to it.

Returning visitors may click a new design simply because it is different. Early results then overstate the long-run effect. The opposite, a primacy effect, happens when regulars first resist a change they later accept.

Running whole weeks and watching whether the lift shrinks over time helps tell a lasting effect from a novelty.

For exampleExample

A redesigned menu lifts clicks by 20% in the first week and by 4% by the fourth.

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